Our after care – North Somerset Car Dealer Warranty and Care Plans – one of the best around

When you buy a car from us, our relationship doesn’t end once you start the engine for the first time.  In fact, we hope that this is just the beginning.

For peace of mind, we offer all our customers an enhanced warranty in case of any breakdown in the future.  Whilst it is rare for one of our second hand cars to have an issue, we want to protect you in every way we can. The cover is there to protect you for months / years to come – not for us to make money. 

Our Insurance Backed Warranties

Your new car will have undergone vigorous preparation to ensure that it is the best possible condition when you take it away. We would all like to think that we live in a perfect world and that our cars will never let us down, but unfortunately, the reality is sometimes a little different. No matter how well you maintain your vehicle, components can still fail resulting in costly repair bills.

We provide a used car warranty with all vehicles and only use some of the best in the country. Our warranties are provided by Automtion which is a brand of QBE Insurance and who have been providing Automotive Protection Insurance and Warranty for over 20 years.   Good news for you, they are experts in the provision of after care cover. 

Benefits of an Automotion used car warranty

  • Claim limits are as standard to the value of the vehicle – as an example, if your car is £11,999 on your invoice, the claim limit for your warranty is £11,999 for any successful claim. Lower limits are available, but we want everyone to have the highest level of cover
  • UK Based customer friendly claims team – with 90% of calls being answered within 10 minutes and claims usually authorised within 15 minutes (subject to all required information being provided) the process is simple for you and your repairer
  • Access to an extensive nationwide repair network – you do not need to come back to Tickenham Garage to have your work carried out – although, many customers choose to return. As long as your garage is VAT registered and within the claiming criteria, they can assist you.
  • Up to 3 years warranty available for most makes and models
  • Access to an extensive national repair network
  • Unlimited mileage
  • Unlimited claims up to vehicle purchase price*
  • Cover for all the latest in-car tech
  • Cover for all types of fuel – including electric
  • No restriction on manufacturer-approved parts
  • Transferable to new owner if you sell privately

Optional extras for additional peace of mind

AA Roadside Recovery & Support

AA Roadside Assistance can support you in the event of you breaking down on the side of the road. If you are more than a quarter of a mile from your home address, the AA can support you in getting going again. If they are unable to reasonably repair your car, they could support you with recoving you to an authorised repairer or alternatively, at their discretion  to a local destination of your choice. 

MOT Test Insurance

MOT Test Insurance can assist you in the situation where your car fails its MOT during the period that you have the insurance in place. The insurance is for failing parts which stop you from receiving an MOT pass certificate. The cover will pay up to £750 for each MOT failure.  (£25 excess applies), see policy for full terms and conditions

Our Nationwide Warranty cover levels

Gold – our most comprehensive level of cover

  • Available on vehicles up to 10 years old and 100,000 miles
  • All electrical and mechanical components are covered
  • Unlimited vehicle mileage once protection has started
  • Day One cover – cover from the moment you leave the dealership
  • Claim limit to the vehicle value
  • Includes wear & tear on covered parts, where the claim is made at less than 70,000 miles
  • Claim limits available up to the value of the vehicle
  • Extendable up to 36 months
  • Transferable to a new owner, if the vehicle is sold privately
  • Up to 60 days warranty cover when abroad (EU Only)
  • Simple claim process – paying the repairer directly

All electrical and mechanical components are covered

  • ENGINE – All internal components
  • FUEL SYSTEM – components
  • TIMING BELT
  • COOLING SYSTEM – components
  • MANUAL GEARBOX – all internal components
  • CLUTCH – excluding wear and tear
  • AUTOMATIC GEARBOX – all internal components
  • TORQUE CONVERTER
  • TRANSFER BOX – all internal components
  • PROPSHAFT/S – and drive shafts
  • STEERING AND SUSPENSION – components
  • BRAKE SYSTEM – components
  • ELECTRICAL COMPONENTS
  • WHEEL BEARINGS
  • FRONT AND REAR WHEEL DRIVE
  • HYBRID AND ELECTRIC VEHICLES

Silver – for cars with higher mileage and over 10 years

    • Available on vehicles between 10-15 years old and 150,000 miles
    • Unlimited vehicle mileage once protection has started
    • Claim limit up to the claim limit selected
    • Day One cover – cover from the moment you leave the dealership
    • Listed component cover
    • Extendable up to 36 months
    • Transferable to a new owner, if the vehicle is sold privately
    • Up to 60 days warranty cover when abroad (EU Only)
    • Simple claim process – paying the repairer directly
    • Available for cars and light commercial vehicles
    • Access to an extensive national repair network
    • ENGINE – All internal components
    • FUEL SYSTEM – components
    • TIMING BELT
    • COOLING SYSTEM – components
    • MANUAL GEARBOX – all internal components
    • CLUTCH – parts only, excluding wear and tear
    • AUTOMATIC GEARBOX – all internal components
    • TORQUE CONVERTER
    • DIFFERENTUAL/S – all internal components
    • TRANSFER BOX – all internal components
    • PROPSHAFT/S – and drive shafts
    • STEERING AND SUSPENSION – components
    • BRAKE SYSTEM – components
    • ELECTRICAL COMPONENTS